" Human interaction and communication are things that we naturally deal with every day. The complicated part is our emotions and how they affect our relationships with others. Knowing our personal triggers and being perceptive of others’ emotional responses can make us much more effective communicators and better performers too. In this fluidbook, we’ll look at some of the skills and techniques we can use to respond to situations with greater control and generally increase our emotional intelligence when it matters most. "
Boundary House, 7-17 Jewry Street, London,
EC3N 2EX, T +44 20 7680 2467 F +44 20 7220 4401,
info@gbnworldwide.com